HOW TO BOOK THE INCA JUNGLE TRAIL 4 DAYS TO MACHU PICCHU
Booking your Inca Jungle Trail 4 days to Machu Picchu is simple and straightforward. You can do it online from anywhere in the world through our booking platform, or in person at our office in Cusco. We recommend booking as early as possible to secure your preferred departure date and the best available Machu Picchu circuit.
Two Ways to Book
- Book Online: Use our secure booking platform to reserve your spot from anywhere, at any time. You can pay by credit or debit card (a 3.99% processing fee applies, covered by the client) or by direct bank transfer at no extra cost.
- Book In Person: If you’re already in Cusco, visit our office at Portal Nuevo 270, Plaza Regocijo, in the heart of the city, where our team will guide you through the booking process professionally and personally.
Step 1 – Choose Your Date and Package
Click the “Book Online” button to access our availability calendar. Select your preferred start date for the Inca Jungle Trail 4 days to Machu Picchu. Once you choose a date, you’ll be prompted to select your package: return by car or return by train, followed by your traveler category (adult, student, or child), each already set at its corresponding price. Finally, choose whether to pay a deposit of $180 USD per person to secure your booking, or pay the full amount upfront. Then click “Continue.”
Step 2 – Fill In Your Details
Enter the details of the person making the booking and the information required for each participant. Review and accept the terms and conditions of your reservation, sign digitally, and click “Continue.”
Step 3 – Add Optional Extras
At this stage, you can customize your trek by adding an optional ticket for Huayna Picchu Mountain or Machu Picchu Mountain (subject to availability from the Peruvian Ministry of Culture, confirmed immediately upon request). Please note you can only choose one mountain per date — Huayna Picchu or Machu Picchu Mountain, not both on the same day. If you selected the train return option, you can also upgrade from the Expedition train to the Vistadome. This upgrade is not available for the car return option. Once you’ve made your selections, click “Continue.”
Step 4 – Travel Insurance (Optional)
You’ll be offered the option to add travel insurance to your booking. Review the available options and choose what suits you best, or click “Continue” to proceed without insurance.
Step 5 – Payment and Confirmation
Enter your payment details — credit card, debit card, bank transfer, or digital wallet — and click “Confirm Booking.” Your reservation will be confirmed immediately. You’ll receive a payment confirmation email at the address provided, and our team will contact you right away via WhatsApp or email to verify your booking, confirm all the details of your tour, and notify you of the availability of any optional mountain hikes. If a mountain you selected (Huayna Picchu or Machu Picchu Mountain) is not available, the corresponding amount will be fully refunded. We’ll then send you a final confirmation with all the details of your reservation, including your day-by-day itinerary for the 4-day adventure.
BOOKING POLICY & TERMS AND CONDITIONS – INCA JUNGLE TRAIL 4 DAYS TO MACHU PICCHU
We believe in full transparency from the very beginning. Please read the following terms carefully before making your reservation, so you can book with complete confidence and peace of mind.
1. Booking Deposit
To confirm your reservation, a non-refundable deposit of $180 USD per person is required. This deposit is used to secure your spot on the trek and to immediately purchase your Machu Picchu entrance ticket and, when applicable, your train tickets. Once paid, this deposit is strictly non-refundable and non-transferable under any circumstances, regardless of how far in advance you cancel.
2. Payment of Remaining Balance
If you paid only the deposit at the time of booking, the remaining balance must be paid no later than 48 hours before the start of the tour. Failure to complete payment within this window may result in automatic cancellation of your reservation without any refund.
You can pay the remaining balance in the following ways:
- In person at our Cusco office, by credit card, debit card, or cash (Peruvian soles or US dollars)
- Online through our booking platform
Please note that if the balance has not been settled within the 48-hour window, our booking platform is authorized to charge the outstanding amount to the same card or account used for the initial deposit.
3. Machu Picchu & Additional Mountain Tickets
Machu Picchu entrance tickets are issued directly by the Peruvian Ministry of Culture and are strictly non-refundable, non-transferable, and non-modifiable. No date changes or name changes are permitted once tickets are issued — this is a regulation set by the Peruvian Government, not by Machu Picchu Team. The same policy applies to optional mountain tickets (Huayna Picchu or Machu Picchu Mountain), which are subject to limited availability and carry an additional cost. We purchase all tickets immediately upon confirmation of your booking and send them to you by email. For this reason, these costs cannot be reimbursed under any circumstances.
Important: you may only add one mountain per date — either Huayna Picchu or Machu Picchu Mountain, not both on the same day. Since the Machu Picchu visit takes place on day 4 of this itinerary, please keep this in mind when planning your additional activities for that final day.
4. Cancellation Policy
All cancellation requests must be submitted in writing to our official email address. The following penalties apply:
- Cancellation more than 48 hours before departure: loss of the $180 USD non-refundable deposit per person
- Cancellation within 48 hours of the tour start date: loss of 100% of the total amount paid, with no refund
If you paid the full tour amount and choose to cancel, you will receive a partial refund of the remaining balance after deducting the non-refundable deposit ($180 USD per person), the cost of any entrance tickets already purchased (Machu Picchu, Huayna Picchu, or Machu Picchu Mountain), and any non-refundable additional services confirmed in your booking (such as the Vistadome train upgrade). Bank processing fees are also non-refundable. If you paid only the deposit and choose to cancel, no refund will be issued.
Please note that any tickets already purchased in your name can still be used by you personally on their original date if you decide to visit Machu Picchu independently, since all tickets are issued with each participant’s name and cannot be transferred.
5. Train Tickets
When your package includes train service, tickets are subject to the policies of PeruRail or IncaRail. These tickets are non-refundable, and any date changes are subject to availability and may incur additional charges.
6. Passenger Responsibilities
You are responsible for providing accurate personal information exactly as it appears on your passport. Any errors in names, passport numbers, or other details may result in denied entry to Machu Picchu, additional costs, or loss of services — without the right to a refund. All required documents — particularly your passport and, for students, a valid university ID — must be submitted immediately after booking. Delays in sending these documents may result in unavailability of tickets, for which no refund will be provided.
7. Itinerary Changes and Force Majeure
Machu Picchu Team reserves the right to modify, suspend, or cancel any part of the itinerary due to circumstances beyond our control, including severe weather, strikes, road closures, government restrictions, or train service disruptions. In such cases, no refund or compensation is guaranteed, though we will always make every effort to offer a suitable alternative. Given that this itinerary spans 4 full days and includes physically demanding outdoor activities (biking, rafting, zip-lining, and trekking across varied terrain and altitudes), weather-related adjustments are more likely than on shorter tours. We will always prioritize your safety when making any last-minute changes.
8. Risk Assumption
By booking this tour, you voluntarily acknowledge that this adventure — which includes mountain biking, white-water rafting, zip-lining, and high-altitude trekking — involves inherent risks, including altitude sickness, sudden weather changes, physical exhaustion, and limited access to immediate medical services. Machu Picchu Team limits its liability except in cases of proven negligence or willful misconduct on our part.
9. Travel Insurance
We strongly recommend purchasing comprehensive travel insurance before your trip, covering medical emergencies, evacuation, cancellations, lost luggage, and repatriation. Given the variety of adventure activities included in this 4-day tour, we especially recommend confirming that your policy covers adventure sports such as biking, rafting, and zip-lining. This is best arranged in your home country before traveling to Peru.
10. Passenger Conduct
All participants are expected to behave respectfully toward fellow travelers, staff, and the natural and cultural heritage along the route. Machu Picchu Team reserves the right to remove any participant whose conduct endangers the group, staff, or the environment. In such cases, no refund will be issued for any amount paid.
11. Claims and Complaints
Any complaints or claims must be raised during the tour itself or within a maximum of 3 calendar days after its completion. After this period, the service will be considered accepted as satisfactory.
12. Legal Jurisdiction
This agreement is governed by the laws of Peru. In the event of any dispute, both parties agree to first attempt resolution through conciliation in the city of Cusco. If no agreement is reached, the matter will be submitted to the competent courts of Cusco, Peru.
